MAKING YOUR VISION BECOME A REALITY
QMS POLICY
PROSPECT GENERAL CONTRACTING EST
Is committed to maintain the highest quality standards in services, delivery and to enhance within an independently assessed quality management system. We provide a reliable and defect-free quality work and service that meets or exceeds client satisfaction as well as to comply with the requirements of ISO 9001:2015 Quality Management System.
- Ensure that commitment to quality remains paramount to all aspects of business Ensure that all employees and those under the sphere of its influence are committed to Quality
- Keeping in view our and ISO 9001:2015 requirements, the company has a culture of setting and reviewing policies yearly for all its departments.
- Identify and meet the needs of Customers thereby enhancing customer satisfaction. Maintain close contact with customers throughout all processes.
- Comply with specifications. Standards. Procedures. Statutory and regulatory requirements.
- Identify Always ensure mutually beneficial relationships with our clients, suppliers and other service providers to improve quality, enhance reliability and increase efficiency.
- The company’s quality policy will be reviewed annually by the Top Management, in order to ensure that the policy remains significant and suitable for the business.
This quality policy shall be communicated to all the employees, by displaying at all the offices and project sites.
YAHYA MANSOUR ABU GHRAMAH
QA/QC MANAGER
Prospect General Contracting Est
Quality Objectives
PROSPECT GENERAL CONTRACTING EST regards quality with paramount importance, its technical excellence and process excellence so that the needs and expectations of clients can be met competitively. The assessment of conformity of work to contract and regulatory requirements is made on the basis of objective evidence of quality.
Our objective is to provide customers with quality products and professional services that:
Highest quality of service and work that lead to client’s satisfaction that are measured by timely deliveries.
Are carried out on time and within budget complying with statutory and regulatory requirements.
Represent value for money and through exceptional personal service, meet or exceed their expectations. We achieve this through a staged continuous improvement program that ensures the quality of our products and service, helps reduce costs, and develops staff skills.
We are passionate about excellence and doing our work right the first time.
Our commitment to providing exceptional service and a quality-oriented product to our clients are merged with our attitude to building long lasting relationships with both the public and private organizations we work with.